Client Care Team Manager
Meet Kim Schell
Kim Schell is a Florida native and proud University of Florida alumna—Go Gators! She launched her professional journey in educational sales with Southwestern Advantage, spending her college summers running her own business. She was a top 12 first-year dealer in the organization and personally recruited and trained 15 salespeople to join her in future summers.
After graduation, Kim discovered her passion for recruiting, onboarding, and operations—building recruiting departments from the ground up and playing a key role in scaling a startup from 50 to 125 employees. Today, she leads our client care team, where she ensures top-tier service for our clients while also overseeing the hiring and onboarding of new agents as our team continues to grow.
Outside of work, Kim finds joy in both reading and horseback riding. She’s been riding since she was 12, competed with the University of Florida’s equestrian team, and even went on a horseback safari in Botswana—yes, she encountered hyenas and lions while in the saddle!
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